Turn WhatsApp Into Your #1 Sales Channel
FaidaAI automates your WhatsApp business — from answering customer questions 24/7 to managing orders and escalating to your team when needed. Built for African businesses ready to scale.
No credit card required · 7-day free trial · Cancel anytime
FaidaAI Assistant
Online · Typically replies instantly
500+
Active Businesses
2M+
Messages Handled
99.9%
Uptime Guarantee
24/7
AI Always Online
One platform. Every feature your business needs.
FaidaAI bundles all the tools to run a modern WhatsApp-first business into one powerful, easy-to-use platform.
AI Auto-Replies
Your AI responds to every customer message instantly — 24 hours a day, 7 days a week — in a natural, professional tone that matches your brand.
Smart Inbox
One beautiful dashboard to see every WhatsApp conversation. Filter by status, search by customer, and step in whenever you need.
Order Management
Customers can browse products, place orders and get order confirmations — all without leaving WhatsApp. Track every order in real time.
Knowledge Base
Upload your FAQs, product info, policies and price lists. The AI reads them and uses them to answer customer questions accurately every time.
Human Handoff
When a customer needs a real person, the AI instantly notifies you and pauses — so you can step in, reply, and seamlessly take over the conversation.
Analytics & Insights
Track message volume, AI response rates, order conversions and customer satisfaction from one clean reporting dashboard.
Up and running in under 15 minutes
No technical knowledge required. If you can send a WhatsApp message, you can set up FaidaAI.
Connect Your WhatsApp Number
Link your WhatsApp Business account in minutes. No complicated setup — just follow the guided wizard and you're live.
Train Your AI
Upload your products, price list, FAQs, and policies. The AI learns your business and starts answering customer questions accurately.
Grow on Autopilot
Sit back while the AI handles inquiries, processes orders, and alerts you only when a human touch is needed. Sell more with less effort.
Plans that grow with your business
Start free for 7 days — no credit card. Choose Basic for core AI automation or Pro for the full growth suite.
Trial
Try every feature with zero commitment. No credit card required.
7 days · no card needed
- All features unlocked for 7 days
- 100 conversations included
- WhatsApp AI auto-replies
- Smart inbox & human handoff
- Products, orders & My Shop
- Promotions & broadcasts
- Appointments booking
- Revenue analytics
- AI Command terminal
- Full knowledge base (20,000 chars)
Basic
AI auto-replies, inbox, orders, products & shop — everything a small business needs.
Also $23 USD · per month
- 500 conversations / month
- WhatsApp AI auto-replies
- Smart inbox & human handoff
- Products catalog & orders
- My Shop (WhatsApp storefront)
- Knowledge base (5,000 chars)
- Customer list
- Push notifications
- AI on/off toggle
Pro
Full business automation — broadcasts, promotions, appointments, analytics & more.
Also $50 USD · per month
- 2,000 conversations / month
- Everything in Basic
- Promotions & discounts
- Broadcasts & automation
- Appointments booking
- Revenue analytics
- AI Command terminal
- Custom AI personality
- Full knowledge base (20,000 chars)
- Automated message templates
KES payments via M-Pesa, Visa or Mastercard · USD via Visa or Mastercard · Powered by Paystack. Need a custom plan? Contact us.
Businesses across Africa are thriving
Real results from real businesses using FaidaAI every day.
“FaidaAI changed everything for us. Before, I was spending 4 hours a day answering the same WhatsApp questions. Now the AI handles 90% of them, and I only step in for the big decisions. Our sales went up 60% in 3 months.”
Amina Odhiambo
Owner, Amina's Fashion House · Nairobi
“The human handoff feature is genius. When a customer has a complaint, the AI flags me immediately and I take over — the customer doesn't even realise the switch happened. Customer satisfaction scores are the highest they've ever been.”
Brian Kamau
CEO, QuickMart Kenya · Mombasa
“I was skeptical about AI for my bookshop. But within a week, FaidaAI was recommending books, processing orders, and sending delivery updates — all on WhatsApp. My customers love it and I love the free time.”
Fatima Abdi
Director, Soma Books · Dar es Salaam
East Africa Focused
Built for African markets
Enterprise Security
Your data, always protected
24/7 Availability
Never miss a customer
Dedicated Support
Real humans ready to help
Built in Africa, for Africa
FaidaAI was built by Sahan Labs — a team of engineers and entrepreneurs who understand the unique challenges of running a business in East Africa.
We saw that WhatsApp is already the primary communication channel for millions of businesses across the continent — but the tools to make it truly powerful were missing. So we built them.
Our platform handles everything from AI-powered customer service to order management, all inside the app your customers already use and love. No app downloads, no website — just WhatsApp.
Frequently Asked Questions
Everything you need to know before getting started.
We would love to hear from you
Have a question about our plans, need help getting started, or want a demo? Our team typically responds within 2 hours on business days.
Ready to transform your WhatsApp into a revenue machine?
Join 500+ African businesses already using FaidaAI to serve customers better and sell more every day.